Refund policy

Returns & Exchanges

We want you to love your RODI piece and cherish it for years to come.

United States & Canada
If you are not satisfied with your purchase, RODI accepts returns on eligible in-stock pieces within 10 days of delivery. To initiate a return, please contact hello@rodi.co with your order number and request. Returns must be authorized prior to shipment. We will provide a return label upon request, and the return shipping cost will be deducted from your refund. Exchanges are welcome and encouraged. Please contact hello@rodi.co to arrange an exchange.

United Kingdom
United Kingdom orders are final sale and not eligible for return or exchange. If you have questions about your order, please contact hello@rodi.co.

All returned items must be unworn, in the original condition and packaging. RODI reserves the right to refuse returns that do not meet these criteria. Once your return is received and inspected, refunds will be issued to the original form of payment. Original shipping charges are non-refundable.

Made-to-Order and Custom Pieces
All made-to-order, bespoke, and specially sized pieces are final sale and cannot be returned or refunded. Items designated as made-to-order will be noted during checkout.