Privacy policy

Privacy Policy

Last updated: February 17, 2026

RODI Jewelry ("RODI," "we," "us," or "our") operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the "Services"), to provide you with access to our collections and a seamless shopping experience. Our store is powered by Shopify, which enables us to securely provide and deliver the Services.

RODI is committed to providing you a superb customer experience and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us.

By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. Personal information does not include anonymized or de-identified information.

Depending on how you interact with the Services, we may collect the following categories of personal information:

Contact information

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

Payment and financial information

  • Payment method details

  • Transaction details

  • Payment confirmation

Payment information is processed securely by Shopify and our payment processors. RODI does not store full credit card numbers.

Account and transaction information

  • Purchase history

  • Products viewed, added to cart, or purchased

  • Returns, exchanges, or cancellations

  • Account preferences

Communications

  • Messages sent to us through email, forms, or customer support

Device and usage information

  • IP address

  • Browser type

  • Device identifiers

  • Website interaction and navigation behavior

How We Collect Your Personal Information

We collect personal information from:

  • You directly, when you place an order, sign up for emails, or contact us

  • Automatically, through cookies and similar technologies when you browse the Services

  • Shopify and service providers that enable our store and operations

  • Analytics and advertising partners, where permitted by law


How We Use Your Personal Information

We use your personal information to:

Provide and fulfill Services

  • Process and deliver orders

  • Process payments

  • Arrange shipping and returns

  • Provide customer service

Improve and personalize your experience

  • Customize your shopping experience

  • Improve our website, products, and Services

  • Understand how customers interact with the Services

Marketing and communications

  • Send updates about collections, products, and brand news

  • Provide marketing communications, where you have opted in

  • Display relevant advertising

You may unsubscribe from marketing communications at any time.

Security and fraud prevention

  • Detect and prevent fraud or unauthorized activity

  • Maintain the security of our Services

Legal compliance

  • Comply with applicable laws and regulations

  • Enforce our policies and agreements

How We Share Personal Information

We share personal information only as necessary to operate our business and provide the Services.

This may include sharing information with:

  • Shopify, which powers our store

  • Payment processors

  • Shipping and fulfillment providers

  • Email and communications platforms

  • Analytics providers

  • Marketing and advertising partners

These providers are permitted to use personal information only to perform services on our behalf.

We may also disclose personal information:

  • To comply with legal obligations

  • To protect our rights or prevent fraud

  • In connection with a business transaction such as a merger or acquisition

Relationship with Shopify

Our Services are hosted by Shopify. Shopify collects and processes personal information to provide and improve its services, including checkout, payments, and store functionality.

To learn more about how Shopify uses your personal information, please visit:

https://www.shopify.com/legal/privacy

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality

  • Improve performance and user experience

  • Understand customer behavior

  • Support marketing and advertising

You can manage cookies through your browser settings.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Request a copy of your personal information

  • Opt out of targeted advertising

To exercise your rights, contact us at:

hello@rodi.co

We will respond in accordance with applicable law.

Email Communications

You may opt out of receiving marketing emails at any time by clicking the unsubscribe link in our emails.

We may still send you service-related communications, such as order confirmations.

Data Retention

We retain personal information for as long as necessary to:

  • Provide the Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

Children's Privacy

The Services are not intended for children under 13, and we do not knowingly collect personal information from children.

If you believe a child has provided personal information, please contact us at hello@rodi.co

International Data Transfers

Your personal information may be processed in countries outside your country of residence, including the United States. We rely on legally recognized safeguards when transferring data internationally.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, operations, or legal requirements. Updates will be posted on this page with the revised "Last updated" date.

Contact

For questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact:

hello@rodi.co